This Privacy Policy describes how Bartlesville Windshield Repair Pro we collects, uses, and protects your personal information when you visit (https://bartlesvillewindshieldrepair.com/) or contact us to request auto glass services.
1) Information We Collect
We may collect the following categories of information:
A) Information You Provide to Us
When you contact us or request a quote through our website form, you may provide:
- Name.
- Phone number.
- Email address (if provided).
- Vehicle details (make/model/year and other details you enter).
- Type of service requested (repair or replacement).
- Information about damage (chip, crack, or broken glass).
- Preferred service time or availability.
- Any additional details you include in your message.
B) Information Collected Automatically
When you browse our Website, we may automatically collect certain information, such as:
- IP address.
- Browser type and device type.
- Pages visited and time spent on the Website.
- General location (city/region level).
- Referring source (how you found our site).
2) How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes.
- Schedule and manage service requests.
- Communicate with you about your request.
- Improve our Website and customer experience.
- Monitor website performance and prevent spam or abuse.
- Comply with legal requirements.
We do not sell your personal information.
3) How We Share Your Information
We may share your information only in limited situations:
A) Service Providers
We use trusted third-party providers (such as hosting, form tools, and analytics services) to help operate our Website and communications. These providers are required to protect your information.
B) Legal Requirements
We may disclose information if required by law or in response to legal requests.
C) Business Transfers
If the business is involved in a merger or sale, your information may be transferred as part of that process.
4) Google Analytics
We use Google Analytics to understand how visitors use our Website. This helps us improve performance and usability.
Google Analytics may collect data such as:
- Pages visited.
- Time spent on the site.
- General location.
- Device/browser type.
To learn more:
https://policies.google.com/technologies/partner-sites
You can opt out of Google Analytics at anytime, here:
https://tools.google.com/dlpage/gaoptout
5) Cookies
We may use cookies to:
- Improve Website performance.
- Understand visitor behavior and experience.
- Support basic site functionality.
You can disable cookies at any time through your browser settings.
6) Communications
If you provide your phone number or email:
- We may contact you to respond to your request.
- Provide a quote or schedule service.
- Answer questions related to your inquiry.
We do not use SMS/text messaging as a standard communication method unless specifically requested.
7) Data Security
We take reasonable measures to protect your personal information. However, no online system can guarantee complete security.
8) Data Retention
We keep information only as long as necessary to:
- Respond to your request.
- Deliver services.
- Maintain records for business or legal purposes.
9) Your Rights & Choices
You may request to:
- Access your personal information.
- Correct inaccurate data.
- Request deletion of your information (subject to legal requirements).
To make a request, using the contact us page.
10) Third-Party Links
Our Website may include links to other websites (such as maps). We are not responsible for their privacy practices.
11) Children’s Privacy
Our Website is not intended for children under 13, and we do not knowingly collect personal information from children.
12) Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be shown on this page with the updated date.
13) Contact Us
If you have questions about this Privacy Policy, please use the contact us page on the menu.